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Policy Statement
According to the case described a AG bell TLd, Is a call center service company. The company's service is very perfect, and use the advanced technology. I think the company USES the encourage team based method is their management way. And the company's structure is flat organization structure, promote a support, make culture, people are regarded as a key resources and development, in order to meet the needs of the business. The company has 180 employees, through the innovation mode selection.
I think training is very important, each company, training the staff's working skills is very important, especially for no work experience new people, after training, and will get very good improvement, training can inspire employees improve work. Staff training can improve the efficiency of AG bell TLd the overall level. There are a lot of advantages, the company's senior managers should pay more attention to it.
Our mission: through a new screening mode choice staff is very important, one of the most important capital to AG bell TLd. And it also use a unique technology company's sales and management, make the business enterprise improve market share.
Vision AG bell TLd. Want to increase market share, and expand the market, service more customers, of course, finally to make more profit. Make the development of the company more smoothly.
In training employees, the company to ensure that all employees have equal training opportunities. And every employee can benefit from training process. Staff training can improve their professional level and the liability of the company goal.
Training is a very necessary part. It has AG bell TLd. Is the company's many benefits.
First of all, AG bell TLd Choose employees from a variety of disadvanged group. In order to improve the staff's skill training is a must. It can help the staff the necessary knowledge and meet the performance gap between the actual operation and
the expected situation.
Beside, and training can let AG bell TLd Ltdmpanies more easy to achieve the objectives.
All of these can conclude training is a must be. For company to develop more good, AG Bell Ltd should be support training, and introduction the policy back the training.
The main body training strategy
(1) because AG bell TLd Want to rapid expansion, organizations need to expand the layoffs 40 people.
New employees, a new employee in the company, first of all he must know their duties, and then quickly understand the situation, and the size of the company, running form, and then after training can improve their working skills. This is the basic work in the corporation of the future.
(2) the investors in people's standard, investors in the award, is the national award of good practice training, this project will make employees have a good knowledge of it.
All employees should join the project. To achieve this goal, training is the fastest way.
(3) to a feature of AG bell TLd a the company hired many weak employees.
Facing these personnel, as long as to let them be familiar with some equipment usage mode, and give them fixed work task training can let their mastery of knowledge and equipment, health and safety knowledge and answer the question, use the technology.
In order to achieve the goal of training, regardless of any consideration.
The most important is that the company should meet the requirements of the training resources. In the implementation of the training program, the financial affairs of the company should be calculated to ensure that there is sufficient budget to meet the training needs. This is the basic requirements of the training.
Second, the training location is very important, prior to the implementation of the training, you must confirm the size of the venue, the conditions, the environment and other related projects must be sure. This is the training of key factors.
And training facilities is also very important, such as computers, projectors, microphones, site arrangements, each student needs a plan, outline and copy reading materials, and so on.
Next, the teacher should arrange appropriate training. The training starts, everything
should be in its own position.
Secondly, managers training should take decentralization. To do this, in order to know each other and get along, but also so that employees can have a good know their manager, allows us a more harmonious atmosphere in the workplace. Participate in a very high work ethic.
All of these pre-training, you should be OK. In order to ensure that the training is successful, should be reflected in every detail. 1. A G Bell Co., responsible for training in
According to AG Bell's organization chart, the services it provides, I am sure that the responsibility of the manager, team leader, training professional and personal:
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